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Frequently Asked Question
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What is your time can I pick up?Pick up times are by appointment only, once your order is paid in full. Your appointment time will be set.
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Do you accommodate special dietary needs?Although I do not offer gluten-free, I do have bakers I work with that I can refer you too.
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How can I place an order?Customers can order your baked goods, by putting in a request for quote through the website, or call phone during business hours to place an order. I do not expect email or social media requests.
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What is the lead time for placing an order?Two weeks is perfered but always call or submit a request and let's talk about.
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Can I request custom orders for special occasions?All of our orders are custom specially for you, we design each product for you and and with your input and our creative Confections touch. Call or submit your request and I will contact you and we will start the process.
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How do you handle payment?Once your order is placed, I will issue a invoice via email or text. You will have an option to pay via, credit card or debit card. Payment in full is required upfront before pickup/delivery. I do not accept cashapp or venmo payment.
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Do you offer delivery services?I offer delivery which starts at $30.00 for a 10-mile radius. After 10 miles additional fees will be applied per mile.
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Can I freeze your products for later consumption?Yes, you can freeze your baked goods, directions will be provided with your order. Instructions are based on the baked goods.
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What ingredients do you use in your baked goods?Ingredients are included on the packaging of your baked good and varies bases on your custom order.
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Do you have a list of allergens for your products?We are NOT a egg free, Peanut free bakery.
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Do you accept wholesale or bulk orders?I do accept bulk orders, but I don't allow resale of my products.
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Do you offer any rewards or loyalty programs for regular customers?Not at this time but check back in 2024, this is in process.
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How do you handle cancellations or changes to orders?Please refer to Terms and Conditions
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Are you licensed and compliant with food safety regulations?I operate under Maryland Cottage law and follow all food safety regulations.
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